How do you calculate my sewer commodity charge?
The residential sewer commodity charge is based on what we call the “Winter Quarter Average” or the water consumption during the winter months. For billing cycles 1, 2, 3, or 4 the water consumption on the February bill is used to calculate a new sewer commodity charge to go into effect on the April bill. For billing cycles 5, 6, 7, or 8 the water consumption on the January bill is used to calculate the new sewer commodity charge to go into effect on the March bill. The new commodity charge will remain in effect for one full year.

I have a tenant living in a home that I own; can I put the bill in the tenant's name? As the owner of the property, you can add tenants to the water bill “in care of.” The bill must remain in your name. You can complete an Owner/Tenant Agreement and have your tenant added to the account.

I am a tenant; can I get the bill in my name?
As a tenant, you can only be added to the water bill as “in care of.” The bill must remain in the name of the owner. The owner can complete an Owner/Tenant Agreement and have you added to the account.

Does EID offer low income or senior rates?
Sorry we do not. However, we are currently looking at a rate structure that may include them. We will keep our customers informed of any changes.

How much does it cost to fill my pool?