YOUR EID TAP WATER IS SAFE - COVID-19 HAS NO IMPACT ON EID'S DRINKING WATER SUPPLY
EID remains committed, as always, to providing its customers with safe and reliable water. Our staff continues to take precautions recommended by public health officials to keep EID’s highly trained and licensed personnel healthy so they can continue to provide the vital services our community relies on.
As a result of the COVID-19 pandemic, California Governor Gavin Newsom issued Executive Order (EO) N-29-20, which waives certain requirements of the Ralph M. Brown Act (Brown Act). Specifically, EO N-29-20 waives the requirements that local public agencies:
- notice each teleconference location from which a board member will participate,
- make each teleconference location accessible to the public,
- allow the public to address the agency from each teleconference location,
- post the agenda at each teleconference location, and
- ensure that a quorum of the board participate in locations within the boundary of the agency.
EO N-29-20 requires local public agencies that conduct public meetings telephonically to allow members of the public to observe and address the meeting telephonically or otherwise electronically.
In order to protect the health and safety of the public and District employees, District facilities, including the headquarters building located at 2890 Mosquito Road, Placerville, CA 95667 will be closed to the public until further notice.
In accordance with EO N-29-20, the public may participate in the District’s Board meetings by teleconference via the instructions provided below. Members of the public who observe the meeting via teleconference will be given the opportunity to speak and address the Board, and their comments will be included in the audio recording of the meeting. The meeting materials are available for download. You may sign up for eNotifications when the meeting agenda is posted, by going to "eNews Sign Up" webpage.
To join the meeting using your phone.
United States: 1.310.372.7549
Access Code: 553734
EID’s main office, located at 2890 Mosquito Road in Placerville, is open to the public for customer service needs from 8 am to 5 pm, Monday through Friday.
Physical barriers have been put in place in order to keep customers and staff safe with a limit of four people allowed in the payment area. Additional cleaning and sanitizing efforts are taking place on a routine basis.
EID continues to recommend that customers who have not set up automatic bill payments make payments online, via mail, or over the phone at (530) 642-4000. Customers can continue to utilize the payment drop box which is located between the parking lots at the main office.
We understand the toll that this virus is taking on our customers and have implemented ways to help you keep your water and wastewater services on if you have been financially impacted. Collection activities have been suspended and we will not be assessing late fees or penalties or processing liens at this time. If you are able to pay your bill on time, or even a portion of your bill, we recommend you do so to prevent a large balance due when normal billing operations resume. Contact us if you are not able to make payment in full so we can make note of arrangements on your account.
March 19 News Release: EID Taking Proactive Measures Against COVID-19
EID has fabulous recreation opportunities available around El Dorado County and in parts of Amador and Alpine counties.
Please see the news posted below for current updates on Sly Park Recreation Area. EID is monitoring the coronavirus situation closely and is following guidance provided by the Governor’s Office via the California Department of Public Health, the Centers for Disease Control and Prevention and the Governor’s Office of Emergency Services.
Our first and foremost concern is the health and safety of our guests and employees. EID understands the public’s need to enjoy the benefits of nature during the COVID-19 pandemic.
Silver Lake West Campground, boat launch and day-use facilities are closed for winter, as these are high elevation locations they close in the fall and normally reopen in summer. Our hope that these facilities will be able to reopen as they normally would.
Caples Lake Boat Launch is owned by the U.S. Forest Service and is managed by EID per our Project 184 license. The facility is currently closed for winter, the decision to reopen will be contingent upon U.S. Forest Service protocols.
Forebay Reservoir/Dam day-use has not officially re-opened from the ongoing dam raising project. We anticipate it reopening in late summer.
The sewer/wastewater collection system is not made to handle materials other than bodily waste and toilet paper. Toilet paper is made to break down when it comes in contact with water. Facial tissues, paper towels, cloth, rags, diapers, disinfectant wipes, and even wipes labeled "flushable" are NOT. Please visit our website "Don't Trash Your Drain" for a list of items that should never be put down the toilet or drain.
March 20 News Release: Do Your Part to Keep Sewage Where it Belongs
Customers may see EID employees in the community with signs (see below) on their trucks or on cones around their work sites reminding the community to keep at least six feet of distance from the workers.
EID’s primary responsibility is to safeguard public health and safety by delivering the vital services our community relies on. Our customers and community can help us by ensuring the minimum six foot distance from the workers who are dedicated, day and night, to keeping the system running.
If you have questions regarding work being performed, call us at 530.642.4000 or send an email to email@example.com.
EID also has Facebook pages that we frequently post updated information, please like and follow.
Sign up for eNews to receive email updates, choose the categories you are interested in receiving information.
UPDATE: 2021 Reservations at Sly Park Recreation Area
2020 day-use and camping remain closed due to state mandates to prevent spread of COVID-19. May, June, and July 2021 are open for reservations.
6/1/2020 12:15:00 PM
UPDATE: SPRA Day-Use and Boating Opening May 16 for In-County Residents Only
On Saturday, May 16, SPRA will open for limited day-use activities for in-county residents. Please read 5/14 news release for details. All camping areas remain closed.
5/14/2020 3:15:00 PM
Sly Park Recreation Area to Open for Day-Use and Boating for Local, In-County Residents
On May 16, the following activities are scheduled to be available at Sly Park Recreation Area from 6:30 a.m. to 8:00 p.m. for local residents: picnicking (among stay-home household members only), hiking, biking, walking, equestrian, boating (among stay-home household members only), and fishing.
5/14/2020 3:00:00 PM
EID Planning Structured Reopening for Sly Park Recreation Area
El Dorado County has submitted a plan for accelerating into Stage 2 of the California State plan for loosening the stay-at-home mandate. In light of this, EID is planning for a structured and safe return to offering recreation activities at EID facilities as soon as safely possible.
5/8/2020 1:45:00 PM
Notice to Commercial Water Customers: Before Reactivating Building Water System, Flush System Prior to Use
Before commercial customers reactivate their internal water supply systems, we strongly advise those customers flush stagnant water lines prior to restoring full operation. This is especially important in buildings that have been closed or had reduced water usage.
5/7/2020 10:30:00 AM
Do Your Part to Keep Sewage Where it Belongs
EID wants to remind customers not to flush anything down the toilet except bodily waste and toilet paper.
3/20/2020 4:45:00 PM
EID Taking Proactive Measures Against COVID-19
EID is committed to maintaining uninterrupted, safe, and reliable water, wastewater, and recycled water service for the communities it serves.
3/19/2020 12:15:00 PM
EID Tap Water is Safe and Reliable
EID wants to reassure the community we serve that the COVID-19 virus has no impact on EID’s drinking water supply—your tap water is safe and reliable.
3/18/2020 9:00:00 AM