Protecting Public Health and Safety


Low Income Assistance Program

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Effective April 1, 2018 EID implemented a low-income assistance program for up to 1,500 qualifying residential customers that receive wastewater service through the District. If you are an income-eligible customer who currently receives a discounted rate through PG&E’s CARE program you may be eligible to receive $25 off your bi-monthly wastewater bill.

Does your household qualify?

  • Yes, I pay EID for single family residential wastewater service AND

  • Yes, I receive a discounted rate through PG&E’s CARE program for the same address and in the same name AND

  • Yes, I live at the property that receives these services and the EID bill is in my name

If you say yes to all 3 of the required qualifications you may apply by doing the following:

Submit your completed application and attach a copy of your current PG&E bill for the same addresses showing participation in the CARE program. PG&E bill must be dated within the past two months.

Applications will be processed in the order they are received and can take up to 4 weeks to process. You will receive a letter in the mail advising you if you have been enrolled in the program or not.

Email your scanned application and PG&E bill to:

 Drop off your application and PG&E bill to EID Headquarters at:
2890 Mosquito Rd
Placerville, CA 95667

Mail your application and PG&E bill to:
El Dorado Irrigation District
Attn: Utility Billing Low-Income
2890 Mosquito Rd
Placerville, CA 95667

Should you have questions regarding the program please contact Customer Service at 530-642-4000 or email

Administrative Regulation 9056 Low Income Assistance program

Application for Residential Wastewater Low-Income Assistance Program

Low-Income Assistance Program Frequently Asked Questions