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EID RESPONSE TO COVID-19 

Protecting Public Health and Safety

 

Low Income Assistance Program

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Effective April 1, 2018 EID implemented a low-income assistance program for up to 1,500 qualifying residential customers that receive wastewater service through the District. If you are an income-eligible customer who currently receives a discounted rate through PG&E’s CARE program you may be eligible to receive $25 off your bi-monthly wastewater bill.

Does your household qualify?

  • Yes, I pay EID for single family residential wastewater service AND

  • Yes, I receive a discounted rate through PG&E’s CARE program for the same address and in the same name AND

  • Yes, I live at the property that receives these services and the EID bill is in my name

If you say yes to all 3 of the required qualifications you may apply by doing the following:

Submit your completed application and attach a copy of your current PG&E bill for the same addresses showing participation in the CARE program. PG&E bill must be dated within the past two months.

Applications will be processed in the order they are received and can take up to 4 weeks to process. You will receive a letter in the mail advising you if you have been enrolled in the program or not.

Customers that are currently approved for the low income assistance program will need to renew their account every two years. Approximately 30 days prior to your account's expiration in the program, a letter will be sent out explaining the process. A new application along with a current PG&E bill showing enrollment in the CARE program will be required to be submitted in order to remain in the EID low income program. Please do not submit your renewal application before the 30 days or it will not be accepted.

Email your scanned application and PG&E bill to: lowincome@eid.org

 Drop off your application and PG&E bill to EID Headquarters at:
2890 Mosquito Rd
Placerville, CA 95667

Mail your application and PG&E bill to:
El Dorado Irrigation District
Attn: Utility Billing Low-Income
2890 Mosquito Rd
Placerville, CA 95667

Should you have questions regarding the program please contact Customer Service at 530-642-4000 or email lowincome@eid.org.

Administrative Regulation 9056 Low Income Assistance program

Application for Residential Wastewater Low-Income Assistance Program

Low-Income Assistance Program Frequently Asked Questions