The District is committed to providing excellent and reliable services to our customers. We have hundreds of miles infrastructure, located above and below ground, that need to be maintained and at times replaced. During times of maintenance or construction we may need to notify you of possible service interruptions.
Service Notifications will be posted, as necessary, to this location for most emergency and preplanned events. Affected customers are also notified by telephone, email, and/or door tags. If you do not see any listings then there are currently no known services being interrupted.
You may contact Customer Service at (530)642-4000 if you have any questions or to report a water outage.
Protect Your Equipment
If there's an interruption to your water service due to scheduled maintenance or a broken water line, you may need to take some actions to prevent damage at your home or business if there is equipment that depends on the presence of water.
Systems that rely on pumps, such as hot water recirculators, can be fitted with a convenient wall switch. Or ask a plumber to install a pressure-sensitive switch that will automatically deactivate the pump when pressure falls below the level necessary to properly operate the system. A small investment now can help avoid big expenses later.
PG&E has begun the process of restoring power throughout the county. While some EID sites are still under emergency backup power, we are beginning the process of returning to normal operations and you may resume normal use of your water and wastewater services.
10/11/2019 1:30 PM
Thanks to the water conservation efforts of customers and the work of dedicated EID staff, EID services were uninterrupted throughout the power shutoff.
10/11/2019 3:15 PM